© 2019 by BEAR + STONE HOME

DELIVERY + SHIPPING POLICY

MERCHANDISE PURCHASED ONLINE AT www.bearandstonehome.com

We offer free local pick up for the St. Louis, MO area. If you select free local pickup at the time of purchase, we will email you our pick up location and the date the merchandise will be available.  At that point we will schedule a three hour pick up window.

 

If your purchased merchandise is needing to be delivered in the St. Louis area, we have partnered with a local delivery service if you are needing assistance.  For deliveries within a 50 mile radius of St. Louis city the delivery charge is $199 for unlimited pieces.  For deliveries outside of the a 50 mile radius please contact us 618.978.5718 to obtain a quote. Please make sure your space is completely clear prior to delivery. All deliveries are PAID IN CASH at the time of delivery.  Please have the exact amount prepared. Drivers do not carry change or additional cash. If you select local delivery for your purchase, we will email you the dates available as well as the contact information for the local delivery service.  You will then select the date that is convenient for your schedule.  The morning of your delivery, the driver will call you with an approximate three hour delivery window.

We also ship nationwide for all small pieces online. Shipping costs are calculated at the time of purchase. Smaller items will be shipped via USPS. At this time for large pieces we only offer free pickup and local delivery. These items are notated in the product description.

 

For smaller items being shipped via USPS: If your item is damaged when you receive it due to shipping please photograph the item in detail with all the packaging to make a claim with the carrier.

MERCHANDISE PURCHASED AT THE GREEN SHAG MARKET

 

For items being purchased that we show in our booth at The Green Shag Market free local pick up is available from their location. If you are needing assistance with delivery for our pieces being purchased from the market we have partnered with a local delivery service.  For deliveries within a 50 mile radius of the market the delivery charge is $199 for unlimited pieces.  For deliveries outside of the a 50 mile radius please contact us 618.978.5718 to obtain a quote. Please make sure your space is completely clear prior to delivery. All deliveries are PAID IN CASH  to the delivery drivers at the time of delivery.  Please have the exact amount prepared. Drivers do not carry change or additional cash.

Delivery Arrangements can also be made with The Green Shag Market for items purchased through their location. This is a separate charge and all arrangements are made directly through the market. All payments are made to them and their staff separately. 

RETURN POLICY

MERCHANDISE PURCHASED ONLINE AT www.bearandstonehome.com

All sales are final and are sold as is. It will be notated in the description of the piece whether it is vintage or new. We do our best to point out any imperfections in photos and in the descriptions of our items. If you have any questions or concerns about any item prior to purchase, please contact us via email at shannonbirke@bearandstonehome.com or by phone at 618.978.5718. 

MERCHANDISE PURCHASED AT THE GREEN SHAG MARKET + THE HILL ANTIQUE MARKET

All sales are final and sold as is for any purchases made through The Green Shag Market + The Hill Antique Market.

PAYMENT METHOD

We accept all major credit cards VISA, Mastercard, Discover and American Express, as well as PayPal.

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